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Frontline ER Richmond Clarifies Its COVID-19 Testing Payment Policies

Frontline ER Richmond is pleased to able to offer COVID-19 Antigen testing with results provided during your visit.  However, as of October, 24, 2020, payment policies have changed with regard to insurance and out-of-pocket payments.

Insurance. Insurance companies have announced varying deadlines regarding the “cost share” of payments for COVID-19 testing.  Frontline ER has established the following requirements for patients using their insurance:

  • A copay will apply to your ER visit for COVID-19 testing.
  • Patients must wait at least five days before testing after initial exposure.
  • A patient must exhibit symptoms within the last ten days.

Out of Pocket or Self Pay. For patients paying for the test themselves, Frontline ER offers quick registration and drive-thru testing paying by cash, credit or debit.  However, we do not provide insurance paperwork to file on your insurance.  We are also unable to provide billing codes or receipts for insurance.

Travel.  Testing for travel is self pay only (the fee).  We only offer the Antigen COVID-19 test with results during your visit.   We do not offer the molecular PCR test at this time.  It is the responsibility of the traveler to determine which test is required for their specific travel needs.

Frontline ER is a state-of-the-art freestanding emergency center providing diagnostics and treatment for patients 24/7.  Equipped to provide pediatric and trauma emergency care as well as treatment of workplace and household injuries, Frontline ER has locations in Dallas and Richmond, Texas.

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